supervising the daily operations of the restaurant, ensuring an efficient, well-coordinated service that meets Mangia’s quality standards. They will coordinate the dining room staff, support management, and intervene directly in customer relations when...
forecasts.
• Grow and manage a portfolio of customers across Southern Europe and export markets.
• Lead contract negotiations, manage pricing targets, and close deals.
• Ensure customer satisfaction and resolve complaints promptly.
• Provide market insights...
supervising the daily operations of the restaurant, ensuring an efficient, well-coordinated service that meets Mangia’s quality standards. They will coordinate the dining room staff, support management, and intervene directly in customer relations when...
visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for Guests, clients, and group contacts.* Describe and ensure quality of all food items, ingredients, and preparation methods...
We are looking for Night Auditor and Senior Receptionists for winter season 2025/26 e season 2026
Main Responsibilities
o Check in guests, answer phones and manage reservations
o Respond to guest complaints, requests and emergencies
o Process...
inquiries related to logistics services' shipment tracking' and delivery schedules via phone' email' and chat in Italian. - Assist customers with service requests' pricing inquiries' and contract management. - Resolve customer complaints and issues...
customer complaints' provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Keep records of customer interactions' process customer accounts' and file documents - Follow communication procedures' guidelines...
and bus related inquiries and complaints in a case-closed manner by phone' email' or chat. - Support customer in case of truck breakdowns (flat tire' engine failure etc.) by creating appropriate cases in the CRM system after identifying the customer...
charge our hosts to do so in the event of guest complaints. * Responsible for inspecting selected villas, public areas and heart-of-the-house areas on a regular basis and ensuring any maintenance and product improvements are actioned within the designated...