the production cycle up to the warehouse, analysing any customer and consumer complaints and managing all non-conformities with our suppliers. You will also be leading the quality continuous improvement projects in the Plant to enhance our quality...
compliance with specifications
• Investigate and identify root causes of process deviations
• Manage customer complaints and identify appropriate corrective and preventive actions
• Support in the preparation and management of customer and regulatory audits...
queries related to products' orders' and general company information with professionalism and clarity. - Effectively manage and resolve customer complaints to enhance the overall customer experience. - Maintain accurate records of customer interactions...
speaking customers' providing assistance with product inquiries' order management' and troubleshooting technical issues. Your fluency in Italian and your dedication to customer satisfaction will help create positive client interactions and foster strong...
accurate records of customer interactions in Service Cloud.
• Follow communication procedures' guidelines and policies
• Take the extra mile to engage customers
• Ensure that complaints are escalated immediately and corrective actions are implemented...
different kind of complaints with care and cleverness' insuring a 5* service' and gathering feedback on our performances. - Agent management: Provide our cleaning agents with the support they need in their daily routine by answering their questions...
and chat.
• Respond to inquiries regarding products' order statuses' and company policies with accuracy and professionalism.
• Efficiently resolve customer issues and complaints to enhance satisfaction.
• Document customer interactions and ensure accurate...
accurate records of customer interactions in Service Cloud.
• Follow communication procedures' guidelines and policies
• Take the extra mile to engage customers
• Ensure that complaints are escalated immediately and corrective actions are implemented...
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