Description
Ensure management of all legal issues linked to the local business needs, according to the National and Headquarter guidelines/policies and also to main laws and regulations applicable to Volkswagen Financial Services S.p.A. (VWFS...
Service, by Travel + Leisure that recognizes excellence in every component of the life of the Hotel.
Main Duties and Responsibilities
• Keep track of monthly, quarterly and yearly goals
• Work with management to assess and improve processes and policies...
Supervise business correspondence and complaints from our wholesales, private and public hospitals via email and phone.
3. Provide support to salespeople’s business and office based colleagues from the sales department.
4. 360° management for Customer...
management of key contracts, ensuring operational excellence and alignment with our strategic goals.
• Be the Point of Contact: Act as the primary liaison for customers on operational matters, addressing queries, complaints, and penalties with professionalism...
changes and/or corrective actions required for the resolution of non-conformities linked to quality events (deviations, complaints);
• Coordinate the drafting and ensures the verification and collection of the regulatory documentation to support the...
and ongoing success of our upcoming private members clubs in Milan. This role will involve overseeing all aspects of the club’s operations, from exceptional membership to staff management and business development. You will be the face of the club, creating...
serviceexpectations and managing complaints at a first level
• Maintain an efficient dialogue and collaboration with all relevant departments to ensure the highest level of service
• Organize and communicate informations for the daily meeting for other departments...
management system
• Conducting internal audits and issuing non-conformities
• Managing non-conformities arising from customer complaints, audits, and internal reports
• Identifying and verifying the application and effectiveness of corrective/preventive...
Support for customer service colleagues.
3. Customer support.
4. Support for the management of audits and complaints.
5. Support for the creation of internal documentation.
6. In a second phase: Implementation of automatic rules on AMS, through use of the...
members.
Responsibilities:
-Oversee and manage all customer service activities across B2B and B2C channels, ensuring prompt, accurate, and high-quality responses to inquiries, complaints, and requests;
• Develop and implement customer service policies...
and service quality for key customers, using advanced planning tools.
• Implementing best practices in transport management, focusing on performance indicators and cost monitoring.
• Managing and reporting logistics complaints for export and domestic...
service expectations and managing complaints at a first level
• Maintain an efficient dialogue and collaboration with all relevant departments to ensure the highest level of service
• Organize and communicate informations for the daily meeting for other...
and best practices
3. Investigating and resolving customer complaints and operational issues related to quality
4. Collecting and analyzing data to track operational performance and quality trends
5. Generating quality and KPI reports and presenting...
Ability to provide consultancy and VAT advisory services at the highest standard.
• Able to take full management responsibility for a portfolio of clients expanding over the UK and the rest of Europe.
• Ensure that all databases and systems are accurate...
and communication skills.
What You’ll Do
• address stock levels by optimizing purchases, reporting and requesting actions;
• maintain all updated operating metrics;
• prepare reporting and KPI updates for internal assessments and EMEA requests;
• handle complaints...
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