Ordina 13 offerte di lavoro
Aziende
ABB (1)
Costa Crociere (1)
Leonardo S.p.a (1)
Orario di lavoro
Full-time (3)
Offerte di Lavoro Complaints Management in Provincia di La Spezia
1 - 13 di 13
Risultati di Ricerca - Lavoro Complaints Management in Provincia di La Spezia
ABB-Italia
drives real impact, as you will be accountable for:
• Monitoring Quality KPIs, including non-conformities and customer complaints, ensuring accurate and timely data collection and analysis.
• Conducting structured Root Cause Analysis (RCA) to resolve...
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1 offerte simili: Roma
hosco_abroad-La Spezia
to enhance guest satisfaction and loyalty programmes - Handle guest complaints and concerns with professionalism, ensuring swift resolution and follow-up - Coordinate with other departments (housekeeping, food and beverage, concierge) to ensure...
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Costa Crociere S.p.A.-Genova
announcements for Guests, including safety announcements during drills or real situations (live or pre-recorded format).
Management of Complaints and Problem Solving
• Provide translation services for medical emergencies, illnesses, or medical disembarkation...
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hosco_abroad-La Spezia
satisfaction - Solicit and actively listen to guest feedback, addressing concerns promptly and professionally to ensure outstanding service delivery - Handle guest issues and complaints with empathy and decisiveness, implementing appropriate solutions to...
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Leonardo-Cameri
Implementation of corrective actions: Collaboration with the departments involved to define and monitor the effectiveness of corrective actions.
• Performance monitoring: Collection and analysis of data relating to defects, reworks and complaints to identify...
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hosco_abroad-La Spezia
associated with luxury hospitality. _ Key Responsibilities • Support the senior management in overseeing daily hotel operations and Food &, Beverage outlets • Ensure smooth coordination between Front Office, Housekeeping, Food &, Beverage, and other...
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15 offerte simili: Torino, Imperia, Monza, Verona, Urbino...
hosco_abroad-La Spezia
the Executive Housekeeper in the overall management and daily operation of the Housekeeping Department, ensuring that all guest rooms, public areas, back-of-house areas, linen operations and related facilities consistently meet the hotel's 5-star...
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hosco_abroad-La Spezia
and local attractions to enhance guest experiences - Respond promptly to guest requests and complaints, resolving issues with discretion and a customer-focused approach - Maintain detailed records of guest preferences, special occasions, and feedback to...
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hosco_abroad-La Spezia
and Responsibilities: Responsibilities and duties for this position shall include, but not limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.
Guest Relation Team Management...
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hosco_abroad-La Spezia
Oversee bookings, memberships, payments and POS/booking system accuracy. - Handle escalated guest inquiries and complaints professionally and efficiently. - Monitor and maintain cleanliness, organization and equipment upkeep across both gyms and reception...
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hosco_abroad-La Spezia
concerns and complaints with professionalism, escalating complex issues to management when necessary - Maintain strict confidentiality regarding guest information and resort security protocols - Assist with concierge services, including restaurant...
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hosco_abroad-La Spezia
concerns and complaints promptly and professionally
• Coordinate with other departments to address any operational issues that arise during the night shift
• Ensure compliance with hotel policies, procedures, and safety regulations
• Assist in training new...
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hosco_abroad-La Spezia
DescriptionDuties and Responsibilities: Responsibilities and duties for this position shall include but not be limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.
- General...
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