Claims department at the Scandicci Headquarters.
The role will involve:
• Analyzing and managing insurance claims and complaints, working internationally with brokers, legal advisors, internal teams, and company management.
• Maintaining an accurate...
Officina Profumo-Farmaceutica di Santa Maria Novella-Firenze
Maintain a strong presence on the sales floor, ensuring exceptional customer service and high-quality standards.
Reach store financial objectives by carefully overseeing expenditures and cost management.
Create an impressive customer experience
Place the...
with management to develop marketing initiatives and loyalty programs.
• Foster interdepartmental collaboration through open communication.
• Monitor guest satisfaction and implement corrective actions, managing any complaints.
Requirements...
hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
Resolve customer complaints with the outmost professionalism...
and have a strong interest in our brand and our product.
Responsibilities
Client
• Master the client journey;
• Create customer emotion and desire;
• Engage existing and prospect clients as per weekly plan defined by store management;
• Deliver the...
Handle customer inquiries related to financial products' services' and account management via phone' email' and chat in Italian. - Provide clear and accurate information to customers regarding account setups' transactions' and financial services.
- Assist...
the Reservations Management team, ensuring service standards are consistently achieved.
Conduct quality and standards checks, including call observations and process reviews.
Deputize for the Reservations Management team in handling guest complaints...
Resolve customer complaints assisting them in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Coordinate room status updates with the Supervisory and Management Team, by...
products and services via phone' email' and chat in Italian. - Provide accurate information about product features' benefits' and troubleshooting techniques. - Assist customers with account management' subscription questions' and technical issues related to...
Resolve customer complaints assisting them in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Coordinate room status updates with the Supervisory and Management Team, by...
customer inquiries regarding streaming services' subscriptions' and technical issues via phone' email' and chat in Italian. - Provide detailed information on content availability' billing' and account management. - Assist customers in troubleshooting...
personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
Resolve customer complaints with the outmost professionalism. Promptly inform...
will work collaboratively with the F&, B Manager to oversee daily operations, manage staff, and maintain the highest standards of service excellence across all food and beverage outlets.Assist in the day-to-day management and supervision of all F&...
to meet critical deadlines, applying project management skills. - Investigate and resolve deviations and anomalies using a structured problem-solving approach, proactively proposing effective solutions. - Evaluate process data objectively with...
be supporting Italian market
• Act as a primary point of contact for our clients and commercial teams
• Big part of your day will be order management- receiving' monitoring' and processing customer orders in ERP.
• You will also handle complaints or...
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Lavoro Complaints Management a Firenze – Offerte simili: