client complaints, ensuring effective solutions while preserving service quality and partnership health.
• Ensure suppliers fully understand HBX Group’s value proposition, technology, and marketing capabilities to help maximize their revenue potential...
Business Partner (m/f/d).
In your role as Senior HR Business Partner, you are the competent point of contact for all HR topics within a defined network of our Fulfillment Center and Delivery Stations. You support location management and all colleagues with...
supervising workload during shifts; perform Duty Manager duties and other duties requested by management.
• Guest Experience: ensure guests receive prompt, professional attention and personal recognition throughout their stay. Handle guest complaints...
Quality Management System, ensuring alignment between Group-level standards and local requirements
• Coordinate and support Quality System audits, with a specific focus on ISO 9001, including preparation, execution, follow-up actions, and interaction with...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
disseminated effectively; Organize and prepare materials for meetings and presentations; Draft and distribute internal memos and announcements.
• Reputation Management: Monitor and respond to online reviews and guest feedback on various platforms, maintaining...
Responsibilities - Handle customer inquiries regarding sports betting' including account management' betting options' and promotions via phone' email' and chat in Italian. - Provide clear and accurate information about betting rules' payment options...
Order Management: Take telephone and digital orders, advise guests on menu choices, and precisely manage special requests or dietary requirements.
• Setup and Quality Control: Ensure that trays and trolleys are prepared and set up according to the...
customer inquiries regarding payment processing' account management' and transaction issues via phone' email' and chat in Italian. - Provide accurate information about services' fees' and payment platform features. - Assist customers in troubleshooting...
Handle customer inquiries related to financial products' services' and account management via phone' email' and chat in Italian. - Provide clear and accurate information to customers regarding account setups' transactions' and financial services.
- Assist...
inquiries regarding telecom products' services' and account management via phone' email' and live chat in Italian. - Provide detailed information about plans' pricing' and technical troubleshooting. - Assist customers with billing inquiries' account changes...
management via phone' email' and chat in Italian.
• Provide detailed information about energy plans' pricing options' and sustainability initiatives.
• Assist customers with account setup' service modifications' and troubleshooting issues.
• Resolve customer...
throughout.
• Resolve customer complaints and technical issues promptly to maintain high levels of satisfaction.
• Document all customer interactions and technical solutions in the CRM system for future reference.
• Work closely with the IT department to...
channels including phone' email' and chat. - Assist customers with inquiries related to telecom services' billing' troubleshooting' and account management. - Address customer complaints and resolve issues in a timely manner to ensure a positive experience...
in resolving any service
• related issues or complaints efficiently.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with team members to deliver a seamless customer experience and support business...
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