apartmentKruk Italia srlplaceLa Spezialanguageallibo.comevent_available
Sede: La Spezia | Full-time | Fino al 75% di smart working
KRUK Italia cerca una persona motivata e attenta ai dettagli da inserire nel Complaints Team del nostro Dipartimento Back Office.
Cosa farai
Gestirai reclami, contestazioni e richieste...
entertainment and customer relations
• Review and report complaints received from customers and recommend corrective action to the Region Sales Manager
• Collect and report competitive information to Marketing Management
• Prepare periodic reports including...
equipmentInvestigate and address complaints regarding poor housekeeping serviceIssue supplies and equipment as needed and participate in regular inventories checks to ensure proper supply levelsMaintain an inventory of cleaning suppliesMonitor and replenish cleaning...
supervising workload during shifts; perform Duty Manager duties and other duties requested by management.
• Guest Experience: ensure guests receive prompt, professional attention and personal recognition throughout their stay. Handle guest complaints...
apartmentAltus Group LimitedplaceGenovalanguagebakeca.itevent_available
bonus' flexible work arrangements' and region-specific benefits. Finance Active is a leading provider of debt management SaaS solutions to improve the performance of debt management and financial risk management: foreign exchange' investment' forecasting...
disseminated effectively; Organize and prepare materials for meetings and presentations; Draft and distribute internal memos and announcements.
• Reputation Management: Monitor and respond to online reviews and guest feedback on various platforms, maintaining...
and proactively seek feedback. I am responsible for an exceptional guest experience from arrival to departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.
I have full...
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