entertainment and customer relations
• Review and report complaints received from customers and recommend corrective action to the Region Sales Manager
• Collect and report competitive information to Marketing Management
• Prepare periodic reports including...
Sede: La Spezia | Full-time | Fino al 75% di smart working
KRUK Italia cerca una persona motivata e attenta ai dettagli da inserire nel Complaints Team del nostro Dipartimento Back Office.
Cosa farai
Gestirai reclami, contestazioni e richieste...
A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of...
supervising workload during shifts; perform Duty Manager duties and other duties requested by management.
• Guest Experience: ensure guests receive prompt, professional attention and personal recognition throughout their stay. Handle guest complaints...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
disseminated effectively; Organize and prepare materials for meetings and presentations; Draft and distribute internal memos and announcements.
• Reputation Management: Monitor and respond to online reviews and guest feedback on various platforms, maintaining...
and engage with guests Assist in leading, training, and motivating F&, B service teams and managers Handle guest feedback and complaints professionally and discreetly Support cost control, stock management, labor efficiency, and financial reporting Take...
and proactively seek feedback. I am responsible for an exceptional guest experience from arrival to departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.
I have full...
Responsibilities - Handle customer inquiries regarding sports betting' including account management' betting options' and promotions via phone' email' and chat in Italian. - Provide clear and accurate information about betting rules' payment options...
A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of...
and engage with guests Assist in leading, training, and motivating F&, B service teams and managers Handle guest feedback and complaints professionally and discreetly Support cost control, stock management, labor efficiency, and financial reporting Take...
to all customer complaints.
• Report escalating and severe concerns/issues to management.
• Preserve the confidentiality and security of customer data and information.
• Support Geotab global strategic initiatives.
What you'll bring to the role:
• 1-3...
a positive and lasting impression. - Ensure effective complain management by handling customer complaints with empathy and efficiency' transforming feedback into opportunities for service improvement. What Will Make You Successful - One- or two-years...
identifying potential shortages or surpluses and coordinating solutions' including substitutes and seed coverage percentages - Keeping customers proactively informed about their orders and handling questions' requests' returns and complaints in close...
bonus' flexible work arrangements' and region-specific benefits. Finance Active is a leading provider of debt management SaaS solutions to improve the performance of debt management and financial risk management: foreign exchange' investment' forecasting...