apartmentKruk Italia srlplaceLa Spezialanguageallibo.comevent_available
Sede: La Spezia | Full-time | Fino al 75% di smart working
KRUK Italia cerca una persona motivata e attenta ai dettagli da inserire nel Complaints Team del nostro Dipartimento Back Office.
Cosa farai
Gestirai reclami, contestazioni e richieste...
entertainment and customer relations
• Review and report complaints received from customers and recommend corrective action to the Region Sales Manager
• Collect and report competitive information to Marketing Management
• Prepare periodic reports including...
A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of...
supervising workload during shifts; perform Duty Manager duties and other duties requested by management.
• Guest Experience: ensure guests receive prompt, professional attention and personal recognition throughout their stay. Handle guest complaints...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
disseminated effectively; Organize and prepare materials for meetings and presentations; Draft and distribute internal memos and announcements.
• Reputation Management: Monitor and respond to online reviews and guest feedback on various platforms, maintaining...
equipmentInvestigate and address complaints regarding poor housekeeping serviceIssue supplies and equipment as needed and participate in regular inventories checks to ensure proper supply levelsMaintain an inventory of cleaning suppliesMonitor and replenish cleaning...
and engage with guests Assist in leading, training, and motivating F&, B service teams and managers Handle guest feedback and complaints professionally and discreetly Support cost control, stock management, labor efficiency, and financial reporting Take...
A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of...
A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of...
products and services via phone' email' and chat in Italian. - Provide accurate information about product features' benefits' and troubleshooting techniques. - Assist customers with account management' subscription questions' and technical issues related to...
products and services via phone' email' and chat in Italian. - Provide accurate information about product features' benefits' and troubleshooting techniques. - Assist customers with account management' subscription questions' and technical issues related to...
and proactively seek feedback. I am responsible for an exceptional guest experience from arrival to departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.
I have full...
products and services via phone' email' and chat in Italian. - Provide accurate information about product features' benefits' and troubleshooting techniques. - Assist customers with account management' subscription questions' and technical issues related to...
a positive and lasting impression. - Ensure effective complain management by handling customer complaints with empathy and efficiency' transforming feedback into opportunities for service improvement. What Will Make You Successful - One- or two-years...