apartmentKruk Italia srlplaceLa Spezialanguageallibo.comevent_available
Sede: La Spezia | Full-time | Fino al 75% di smart working
KRUK Italia cerca una persona motivata e attenta ai dettagli da inserire nel Complaints Team del nostro Dipartimento Back Office.
Cosa farai
Gestirai reclami, contestazioni e richieste...
entertainment and customer relations
• Review and report complaints received from customers and recommend corrective action to the Region Sales Manager
• Collect and report competitive information to Marketing Management
• Prepare periodic reports including...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
supervising workload during shifts; perform Duty Manager duties and other duties requested by management.
• Guest Experience: ensure guests receive prompt, professional attention and personal recognition throughout their stay. Handle guest complaints...
Responsibilities - Handle customer inquiries regarding sports betting' including account management' betting options' and promotions via phone' email' and chat in Italian. - Provide clear and accurate information about betting rules' payment options...
disseminated effectively; Organize and prepare materials for meetings and presentations; Draft and distribute internal memos and announcements.
• Reputation Management: Monitor and respond to online reviews and guest feedback on various platforms, maintaining...
to all customer complaints.
• Report escalating and severe concerns/issues to management.
• Preserve the confidentiality and security of customer data and information.
• Support Geotab global strategic initiatives.
What you'll bring to the role:
• 1-3...
A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of...
A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of...
identifying potential shortages or surpluses and coordinating solutions' including substitutes and seed coverage percentages - Keeping customers proactively informed about their orders and handling questions' requests' returns and complaints in close...
A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of...
products and services via phone' email' and chat in Italian. - Provide accurate information about product features' benefits' and troubleshooting techniques. - Assist customers with account management' subscription questions' and technical issues related to...
products and services via phone' email' and chat in Italian. - Provide accurate information about product features' benefits' and troubleshooting techniques. - Assist customers with account management' subscription questions' and technical issues related to...
and proactively seek feedback. I am responsible for an exceptional guest experience from arrival to departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.
I have full...
products and services via phone' email' and chat in Italian. - Provide accurate information about product features' benefits' and troubleshooting techniques. - Assist customers with account management' subscription questions' and technical issues related to...
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Complaints Management in Liguria
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