of any complaints and claims; - Management reported problems and shared them with the various company departments
Skills & qualifications
• Advanced knowledge of French and Dutch, both spoken and written. Mother tongue knowledge required
• Fluency...
Manager / Bar Manager
NATIONALITY: Eligible for a working permit in Italy
EDUCATION: Hospitality Management or related field
EXPERIENCE: To fill the position, the following is required:
• Minimum 1 years in an F&B service role.
• Awards/ certificates...
the order (contacting warehouse and couriers if necessary) or to the product;Management of B2C contacts in the various marketplace platforms, in compliance with Kpi;Processing product returns and replacements;Collection and management of any complaints...
related to the marketplace business management (Amazon, etc).
YOU WILL BE IN CHARGE OF:
• Manage inbound and outbound emails, calls, chats, directly to/from final consumers from all over the world for any topic related to ecommerce orders, returns...
and live chat to check the order status and any issues related to the order (contacting warehouse and couriers if necessary) or to the product; Collection and management of any complaints and claims; Advanced knowledge of French and Dutch, both spoken...
customer service in Italian via phone' email' and chat regarding energy services and inquiries - Assist customers with account management' billing questions' and service changes - Resolve customer issues' complaints' and service-related inquiries...
and weddings.
JOB TITLE: Bartender
DEPARTMENT: Food & Beverage
HOTEL: San Clemente Palace Venice
REPORTS TO: Assistant Bar Manager / Bar Manager
NATIONALITY: Eligible for a working permit in Italy
EDUCATION: Hospitality Management or related field...
and chat regarding telecommunications inquiries
• Assist customers with account management' including billing inquiries' service plans' and technical support
• Resolve customer complaints and issues promptly and professionally
• Document all customer...
with customers
• Resolve customer complaints and support decisions made by sales advisers
Operations
• Ensure the maintenance, presentation and organisation of the shop
• Ensure payment procedures are followed
• Monitor expenditure on blinds
• Set up...
InterContinental Rome Ambasciatori Palace by IHG-Vicenza
needs and proactively tackle minor issues to ensure maximum satisfaction.
Keeping close contact with guests for feedback, complaints, and compliments
Handling, recording, and resolving guest complaints with diplomacy, discretion and proper follow up...
Elaboration and enforcement of supplier contracts (NDA, quality agreements, business agreements, etc.) in the international environment with service and development partners.
• Management of the supplier portfolio in the commodity group/category incl. supplier...
and engage with guests Assist in leading, training, and motivating F&, B service teams and managers Handle guest feedback and complaints professionally and discreetly Support cost control, stock management, labor efficiency, and financial reporting Take...
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