The Order Management Specialist is responsible for the end‑to‑end management of customer orders for an international portfolio of dealers and customers. The role ensures efficient order processing, timely invoicing, accurate coordination with...
warehouse and couriers if necessary) or to the product;
• Management of B2C contacts in the various marketplace platforms, in compliance with KPIs;
• Processing product returns and replacements;
• Collection and management of any complaints and claims...
Responsibilities - Handle customer inquiries regarding sports betting' including account management' betting options' and promotions via phone' email' and chat in Italian. - Provide clear and accurate information about betting rules' payment options...
of any complaints and claims; - Management reported problems and shared them with the various company departments
Skills & qualifications
• Native-level proficiency of French and German is required, both spoken and written
• Professional proficiency...
A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of...
of any complaints and claims; - Management reported problems and shared them with the various company departments
Skills & qualifications
• Native-level proficiency of French e Dutch is required, both spoken and written
• Professional proficiency...
to all customer complaints.
• Report escalating and severe concerns/issues to management.
• Preserve the confidentiality and security of customer data and information.
• Support Geotab global strategic initiatives.
What you'll bring to the role:
• 1-3...
a positive and lasting impression. - Ensure effective complain management by handling customer complaints with empathy and efficiency' transforming feedback into opportunities for service improvement. What Will Make You Successful - One- or two-years...