or sales, preferably in logistics. Responsibilities include providing consulting, managing complaints, and collaborating with project management. The role offers flexible working hours, training, meal vouchers, and a thorough onboarding program.
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and couriers if necessary) or to the product;Management of B2C contacts in the various marketplace platforms, in compliance with KPIs;Processing product returns and replacements;Collection and management of any complaints and claims;Management reported problems...
of any complaints and claims; - Management reported problems and shared them with the various company departments
Skills & qualifications
• Native-level proficiency of French and German is required, both spoken and written
• Professional proficiency...
customer inquiries regarding streaming services' subscriptions' and technical issues via phone' email' and chat in Italian. - Provide detailed information on content availability' billing' and account management. - Assist customers in troubleshooting...
warehouse and couriers if necessary) or to the product;
• Management of B2C contacts in the various marketplace platforms, in compliance with KPIs;
• Processing product returns and replacements;
• Collection and management of any complaints and claims...
speeded up Tasks within the Order &, Delivery management process - Unblock the EDI orders' in EDI workflow and solve the problems to be able to create the sales order. - Review and unblock the orders for delivery. Delivery issues/delay management...
warehouse and couriers if necessary) or to the product;
• Management of B2C contacts in the various marketplace platforms, in compliance with KPIs;
• Support in the processing of product returns and replacements;
• Support in the collection of complaints...
Lavoro Complaints Management a Vicenza – Offerte simili: