regarding telecommunications services' billing' and account management via phone' email' and chat in Italian. - Provide accurate information on mobile and broadband plans' features' and promotions. - Assist customers with account issues' service activation...
in resolving any service
• related issues or complaints efficiently.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with team members to deliver a seamless customer experience and support business...
product features' usage' and troubleshooting. - Assist customers with account management' including registration' updates' and troubleshooting technical issues. - Resolve customer complaints and concerns efficiently while maintaining a high level of...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
speeded up Tasks within the Order &, Delivery management process - Unblock the EDI orders' in EDI workflow and solve the problems to be able to create the sales order. - Review and unblock the orders for delivery. Delivery issues/delay management...
Lavoro Complaints Management a Siena – Offerte simili: