maintaining exceptional guest relations.
Key Responsibilities
Divisional Management & Service Excellence
• Daily management and supervision of the entire Rooms Division, including Front Desk,
Housekeeping, Concierge, and Guest Relations.
• Monitoring...
followed and promote a positive and motivating work environment for the team.Address guest needs and resolve any issues or complaints promptly and effectively.Collaborate with the management team to plan and implement strategies for service improvement...
forecasts.Grow and manage a portfolio of customers across Southern Europe and export markets.Lead contract negotiations, manage pricing targets, and close deals.Ensure customer satisfaction and resolve complaints promptly.Provide market insights and competitor...
maintaining exceptional guest relations.Key ResponsibilitiesDivisional Management & Service ExcellenceDaily management and supervision of the entire Rooms Division, including Front Desk,Housekeeping, Concierge, and Guest Relations.
Monitoring service standards...
them, directly implements the envisaged first-level actions, consequently informing the front office; proposes second-level actions; - in collaboration with third-parties customer care manages complaints and reports from the customers for any damages...
procedures are followed and promote a positive and motivating work environment for the team.
• Address guest needs and resolve any issues or complaints promptly and effectively.
• Collaborate with the management team to plan and implement strategies for...
and professionalism.
• Guarantee compliance with health, safety, and operational standards.
Guest Experience & Relations
• Ensure all services meet the brand's standards of quality and consistency.
• Handle guest feedback and complaints with tact, empathy...
effective communication channels between caregivers, families, and patients, facilitating interdisciplinary collaboration and providing feedback to support effective case management.
• Review client records, medical orders, and other documentation to confirm...
a return on investment to the owner and company.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest...
/ HSE managers
Mission
Purpos of the job:
On-site surveys management including resources organisation and mobilization in order to:
• Check and control of civil data during the field operations handing over phases (buildings, engineering structures...
maintaining exceptional guest relations.
Key Responsibilities
Divisional Management & Service Excellence
Daily management and supervision of the entire Rooms Division, including Front Desk,
Housekeeping, Concierge, and Guest Relations.
Monitoring service...
and professionalism.
• Guarantee compliance with health, safety, and operational standards.
Guest Experience & Relations
• Ensure all services meet the brand’s standards of quality and consistency.
• Handle guest feedback and complaints with tact, empathy...
Responsabilità di guidare il tuo turno in collaborazione con il Front Office Manager.
Assiste il management nella formazione, valutazione, consulenza, motivazione e coaching dei dipendenti al fine di dare il meglio di sé.
Registra e comunica le richieste...
PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality...
complaints and requests. Your role as a Customer Success Manager will be to sustain business growth and profitability by maximizing value, as well as mediate between clients and LearnWorlds.
Responsibilities
Onboard, provide training and resources to help...
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