provide sales leadership in the Europe Region, develop, guide and support sales team, track and report key metrics
Responsibilities Key Account Manager
• analyses with the management the profitability status of the products and identifies the best...
Resolution: Identify and resolve client issues or complaints effectively and efficiently, escalating matters as necessary.
• Communication: Maintain regular communication with clients to assess their needs and ensure their care plans are being met...
related inquiries and complaints in a case-closed manner by phone' email' or chat. - Support customer in case of truck breakdowns (flat tire' engine failure etc.) by creating appropriate cases in the CRM system after identifying the customer' vehicle...
and build lasting relationships.
• Issue Resolution: Identify and resolve client issues or complaints effectively and efficiently, escalating matters as necessary.
• Communication: Maintain regular communication with clients to assess their needs and ensure...
unresolved issues to higher
• level support or management when necessary,
• Collaborate closely with local 2nd Level Support and other departments to resolve customer issues,
• Perform general customer service tasks' such as maintaining the customer database...
Issue Resolution: Identify and resolve client issues or complaints effectively and efficiently, escalating matters as necessary.
• Communication: Maintain regular communication with clients to assess their needs and ensure their care plans are being met...