operations of our call center associates. Your role is pivotal in ensuring that performance metrics are met through effective coaching' motivation' and accountability. Key Responsibilities: - Monitor and evaluate a sample of inbound and outbound calls' as...
operations of our call center associates. Your role is pivotal in ensuring that performance metrics are met through effective coaching' motivation' and accountability. Key Responsibilities: - Monitor and evaluate a sample of inbound and outbound calls' as...
or Italian+++ Job Description - Monitors' evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email - Meet departmental productivity requirements (e.g. number of calls monitored per month...
complaints/queries Respond professionally and with empathy to inbound/outbound phone calls, messaging, and chat channels Demonstrate ownership of user queries until resolution Investigate, identify, and escalate issues appropriately, by prioritizing urgent...
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Lavoro Call Center Inbound Outbound in Abruzzo – Offerte simili: