Join Starhotels and become part of our Reservation Center as a Booking Agent at our Headoffice in Florence.
As the main contact for rooms’ reservations, you will sponsor our property to the guest and invite them to choose us for their stay.
Your...
Unisciti al team Verisure per un nuovissimo progetto pensato solo per il Veneto, la Toscana e la Campania. Lavorerai esclusivamente su appuntamenti prefissati di “alta qualità”, senza dover fare attività di ricerca clienti, con guadagni...
Join Starhotels and become part of our Reservation Center as a Booking Agent at our Headoffice in Florence.
As the main contact for rooms’ reservations, you will sponsor our property to the guest and invite them to choose us for their stay...
Si sta selezionando, per gestione residence turistico, un/una segretaria/o.
Le mansioni richieste:
check in e check aut degli ospiti,
gestione di tutte le richieste telefoniche ed online
gestione disponibilità dei vari portali come booking, ecc...
Do you match this profile?
• Strong interpersonal and communication skills
• Previous administrative experience in luxury retail or hospitality
• Previous experience in dealing with aftersales process, repair booking, coordination between clients...
Provide support to customers in Italian through various channels including phone' email' and chat' addressing inquiries about transportation services. - Guide clients through booking processes' itinerary management' and resolving any travel-related issues...
department.
• Strategic thinker who plans initiatives in advance of booking window for each revenue generating area.
• Business owner of all Revenue Management systems and tools, including, but not limited to, RMS, PMS, BI tools, Benchmarking tools...
warmth and expertise across various communication channels-phone calls' emails' and social media platforms. - Join our vibrant Contact Center team' where you'll effortlessly navigate customer requests' from booking inquiries to seamless reservation...
booking issues and enhance service delivery. - Stay informed about ongoing travel trends' company offerings' and related policies to provide knowledgeable assistance to customers. - Contribute to initiatives aimed at improving the overall customer...
satisfaction.
• Proficient problem-solving abilities and a proactive approach to customer inquiries.
• Comfortable working with customer service software and online booking systems.
• Detail-oriented with excellent organizational capabilities.
• Flexibility to...
booking flights' managing changes or cancellations' and addressing any travel
• related inquiries.
• Resolve customer issues and concerns efficiently' striving for high levels of satisfaction.
• Maintain accurate documentation of customer interactions...
with customers in Italian through various communication channels' including phone' email' and chat' addressing inquiries about transportation services. - Assist clients with booking processes' itinerary changes' and resolving any service-related issues...
Assist customers with booking flights' managing changes or cancellations' and accommodating special requests. - Resolve customer concerns effectively and promptly' ensuring adherence to airline policies and procedures. - Maintain detailed records of...
various communication channels' including phone' email' and chat' addressing inquiries related to online travel services. - Assist clients with booking procedures' managing reservations' and addressing changes or cancellations. - Resolve customer...
Support and Summer camps teams as well as Operations and finance teams. Your main tasks will be: - Admissions for direct clients' making sure you are their main point of contact after the sales staff has confirmed the booking - Entering student information...
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