If you are an empathic person' a good listener' who has a problem-solving mindset and enjoys being a team player' we have the right job for you! Job responsibilities: As a customer support advisor for Booking you will be in charge of understanding...
in our booking system, Protel. Share responsibility for the daily optimization of occupancy and monitoring of target occupancy goals. Coordinate and implement rate strategies and booking conditions in close collaboration with the Reservations &...
inquiry for booking, liaise with reception or managerCommunicate with runners and manager in charge all timeGuide and help colleaguesAttend daily briefing...
smooth operations in the reservations departmentProviding personalized service to our (international) guests throughout the reservation processEntering guest data into the Protel on Premise booking systemShared responsibility for current occupancy levels...
customer special requirements (i.e. special handling' labeling, particular documents layout' pick-up or delivery booking instructions) interacting with all company areas involved - Dealing with all the procedures in order to solve claims' return...