Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. As a Customer Support Analyst in a Fintech Account with Danish, Norwegian, Finnish, OR Swedish &, English you will be a part of a great team...
Assist customers in Italian via multiple communication channels' including phone' email' and chat' responding to banking-related inquiries. - Guide users through account management' transaction processes' and resolving any issues they may encounter...
customer service and have an interest in the banking industry. As the primary contact for our Italian-speaking clients' you will assist with inquiries related to banking services' help resolve account-related issues' and provide comprehensive support on...
Owners through the fostering and development of relationships with these individuals and businesses. Resposabilities: - Develop and create new sales opportunities through the process of customer prospecting' lead follow-up' interest development' closure...
experience is seamless and satisfying. Responsibilities - Engage with customers in Italian through multiple channels' including phone' email' and chat' addressing inquiries related to banking products and services. - Assist clients with account management...
with their inquiries regarding products' services' and account management. - Handle complaints and troubleshoot problems' ensuring a positive customer experience. - Maintain accurate records of customer interactions in the CRM system for tracking...
financial products' account management' and service inquiries.
• Resolve customer issues and complaints efficiently while ensuring a positive experience.
• Document all customer interactions accurately and maintain thorough records.
• Coordinate with...
their inquiries related to financial services and products. - Assist customers with account management' transactions' and product information while ensuring compliance with relevant regulations. - Effectively resolve customer issues and complaints...
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