Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. As a Customer Support Analyst in a Fintech Account with Danish, Norwegian, Finnish, OR Swedish &, English you will be a part of a great team...
Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. As a Customer Support Analyst in a Fintech Account with Danish, Norwegian, Finnish, OR Swedish &, English you will be a part of a great team...
customer service and have an interest in the banking industry. As the primary contact for our Italian-speaking clients' you will assist with inquiries related to banking services' help resolve account-related issues' and provide comprehensive support on...
their inquiries related to financial services and products. - Assist customers with account management' transactions' and product information while ensuring compliance with relevant regulations. - Effectively resolve customer issues and complaints...
Owners through the fostering and development of relationships with these individuals and businesses. Resposabilities: - Develop and create new sales opportunities through the process of customer prospecting' lead follow-up' interest development' closure...
with their inquiries regarding products' services' and account management. - Handle complaints and troubleshoot problems' ensuring a positive customer experience. - Maintain accurate records of customer interactions in the CRM system for tracking...
experience is seamless and satisfying. Responsibilities - Engage with customers in Italian through multiple channels' including phone' email' and chat' addressing inquiries related to banking products and services. - Assist clients with account management...
email' and chat.
• Assist customers with inquiries about financial products' account management' and related services.
• Effectively resolve customer issues and complaints' ensuring a positive outcome.
• Document customer interactions accurately in the...
using various banking services' directing inquiries related to financial transactions' account management' and general banking queries. Your fluency in Italian will be key in delivering a personalized experience to our valued customers.
Responsibilities...
Owners through the fostering and development of relationships with these individuals and businesses. Resposabilities: - Develop and create new sales opportunities through the process of customer prospecting' lead follow-up' interest development' closure...
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