Please note that the position is based in Sofia, Bulgaria and we will help you to relocate. As a Customer Support Analyst in a Fintech Account with Danish, Norwegian, Finnish, OR Swedish &, English you will be a part of a great team...
Owners through the fostering and development of relationships with these individuals and businesses. Resposabilities: - Develop and create new sales opportunities through the process of customer prospecting' lead follow-up' interest development' closure...
with their inquiries regarding products' services' and account management. - Handle complaints and troubleshoot problems' ensuring a positive customer experience. - Maintain accurate records of customer interactions in the CRM system for tracking...
email' and chat.
• Assist customers with inquiries about financial products' account management' and related services.
• Effectively resolve customer issues and complaints' ensuring a positive outcome.
• Document customer interactions accurately in the...
using various banking services' directing inquiries related to financial transactions' account management' and general banking queries. Your fluency in Italian will be key in delivering a personalized experience to our valued customers.
Responsibilities...
providing exceptional customer support. As a representative' you will engage with Italian-speaking clients' assisting them with inquiries regarding financial products' services' and account management. Your fluency in Italian and your strong interpersonal...
other departments as needed. What you bring: You have a proven record of successful account management' a proactive learner and creative problem solver who thrives in a fast-paced environment. You enjoy interactions that lead to ultimate customer success...
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