questions regarding subscription plans' billing' and account management
• Document customer interactions and solutions accurately in our CRM system
• Collaborate with internal teams to resolve complex customer issues
• Provide guidance on how to make the...
comunicazione persuasiva
• problem solving
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Italian-speaking clients as they enjoy and navigate our streaming services. Your communication skills and expertise will enhance our customers' viewing experiences. This position is perfect for individuals who have a passion for entertainment...
Italian-speaking clients as they engage with our online marketplace' ensuring they have a seamless experience while using our platform. Your expertise in customer service and strong communication skills will be essential as you guide clients through their...
B2 or above)
• Valid work-permit to work in the EU
• Previous Experience in Customer Service is a plus,
• Communication skills and ability to maintain good relationship with customers' assisting them in finding the best solution,
• Positive attitude...
the problem' following up to ensure resolution,
• Follows communication procedures' guidelines and policies' covering interactions with both internal and external customers,
• Meets personal/team targets,
• Maintains customer records by updating...
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