Sales & Operations Manager

Passione Beauty Spa, European leader in the e-commerce sales of cosmetic products market, is looking for a figure in the role of Sales & Operations Manager.

Responsibilities & Major Duties

Strategic S&OP Leadership:

• Lead the Sales & Operations Planning process to align production, inventory, and sales objectives. Act as the central point for monthly planning cycles, ensuring cross-functional alignment with sales, procurement, and logistics teams
• Manage and develop the planning team, ensuring clear responsibilities, effective communication, and the achievement of departmental KPIs.

Production Planning & Integration:

• Collaborate with fillers to coordinate schedules and develop robust production plans aligned with sales demand
• Ensure efficient integration of bulk and component deliveries with production schedules while adapting plans to handle fluctuations or unforeseen changes

Supplier & Inventory Coordination:

• Partner with procurement teams and suppliers to guarantee on-time raw material and packaging deliveries
• Monitor inventory levels, address quality issues, and mitigate shortages through proactive planning and supplier communication

Quality & Efficiency Management:

• Work closely with quality control to uphold high production standards
• Analyze production capacity and implement measures to reduce waste and improve filler efficiency

Risk Mitigation & Contingency Planning:

• Identify and prioritize risks, especially for high-demand products, and establish contingency measures such as safety stock or backup suppliers
• Develop and implement strategies to mitigate potential challenges, including holiday production adjustments and supply chain disruptions

Performance Monitoring & Reporting:

• Oversee and refine reporting processes for production efficiency, inventory metrics, and S&OP performance
• Provide insights and updates to senior leadership to inform strategic decisions

• Bachelor’s degree in Business, Operations, Production Management, or a related field
• Demonstrated experience in production planning or S&OP, preferably with seasonal products
• Strong knowledge of manufacturing workflows and supply chain management principles
• Proven team management experience with the ability to lead and develop a planning department
• Excellent communication skills for effective collaboration across internal and external stakeholders
• Proficient in English, with experience using tools such as ERP, MRP, and WMS systems

• Hourly flexibility
• Initiatives aimed at promoting well-being and reconciling work-home commitments
• Personalized training and growth paths on hard and soft skills
• Stimulating and informal work environment
• Autonomy with respect to the projects managed

4 reasons to choose us:

Growth: we are what we have learned to do up to now; we will become what we manage to learn from tomorrow