Head of HR & Office Management

Our goal is to significantly improve the healthcare sector in a completely new way: a software platform that transforms the daily lives of medical practices and patients.

Our vision is a Software as a Service to help digitalize the healthcare industry. We developed AlfaDocs, the first 100% all-in-one cloud platform for Patient Relationship & Practice Management.

Every Alfa begins their journey with a fixed-term contract of 1 year (CCNL Commercio, III Level), with the aim of renewing to an indefinite term and continuing a long path of growth within our organization.

Location: Milan, Via Eritrea n. 21 20157 (Palazzo Tecniche Nuove)

Full Time: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break

Trial Period: 60 working days (3 months)

A hands-on mentality is just as important as the ability to lead both operational and strategic functions of the department.

Key Responsibilities:

Human Resources (Hands-On & Strategic):

• Lead and manage all HR processes, including recruitment, onboarding, employee development, and performance management
• Execute the entire payroll process for Italy and Germany
• Manage employment contracts for both Italy and Germany
• Develop and implement HR strategies aligned with business goals and objectives
• Ensure compliance with labor laws and internal company policies
• Proactively manage employee relations, engagement, and well-being initiatives
• Manage benefits administration and compensation strategies
• Conduct training and development programs to support leadership and employee growth

Office Management (Hands-On & Operational):

• Oversee daily office operations, ensuring a productive and efficient work environment
• Manage office supplies and ensure proper inventory
• Support the organization of company events, meetings, and other corporate functions
• Implement and maintain workplace policies to improve efficiency and collaboration
• Ensure the office remains a welcoming, well-functioning space for employees

• Proven experience in a similar position in HR & Office Management, preferably within a fast-growing company
• A hands-on approach—ready to take action, not just oversee processes
• Strong leadership skills with experience managing and developing teams
• In-depth knowledge of Italian labor law, with German labor law knowledge a plus
• Fluent in English and native-level Italian. German language skills are a plus
• Experience in talent acquisition, employee engagement, and performance management
• Strong organizational and problem-solving abilities.
• Ability to thrive in a dynamic, fast-paced environment.

If you have proven experience in a similar role and are ready for this challenge, we’d love to hear from you!

• Equipment: laptop, headphones, keyboard, mouse, smartphone with unlimited data, and a dedicated office monitor.
• Bonus for paid language courses.
• Training courses, books, workshops, and team-building activities for personal and professional growth.
• Partnership with Serenis (online psychotherapy platform) - three sessions offered by us.
• Regular company reunions (yearly meetups, Christmas dinner).
• Snacks and fruits always available in the office, along with good beer at the end of the week.

Selection process:

1st step - Interview with Talent Acquisition

2nd step - Interview with Interim HR Manager

3rd step - Meeting with the Team

4rd step - Interview with CEO & Co-Founder

Onboarding and Training: During the onboarding phase at AlfaDocs, you will always have a colleague ready to support you and responsible for your training. Unless otherwise specified, an onboarding period of 1 week is scheduled at our Munich office, where you will have the pleasure of meeting our entire team and visiting the beautiful city!

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