Front Office Manager (m/f/d) in Hamburg

Intrested in a new experience abroad? Become a MomentMaker at the Radisson Hotel Group in Hamburg, Germany!

Front Office Manager (m/f/d) in our Radisson Blu Hotel, Hamburg

Are you a passionate host and lead your team with heart and professionalism? Then we have just the right job for you!

As a Front Office Manager, you are the face of our hotel and work with your team to ensure exceptional guest moments - from the warm welcome to the perfect check-out.

• Leading and motivating the front office team - you are both a role model and a coach
• Ensuring smooth operations at the reception desk
• Creating shift, vacation and duty rosters
• Responsibility for the department budget and developing strategies to achieve targets
• Continuous optimization of the guest experience

• Experience in the front office area as well as first leadership experience
• Passion for excellent service and guest satisfaction
• Very good knowledge of German and English
• IT affinity and quick grasp of new systems
• Team spirit, solution orientation and an open ear for your colleagues

• Security & work-life balance: Permanent employment contract & an additional day off around your birthday
• Attractive benefits: Team rates for you, family & friends at all Radisson hotels + 30% discount on F&B
• Reward for loyalty: bonus payment & a real gold pin for every 5th year of service
• Employee catering: Free meals in the staff restaurant (only the monetary benefit is taxable)
• Bonuses & incentives: € 550 net bonus for recommended new hires + commission for each new member of the loyalty program
• Personal development: access to over 2000 online trainings in the Radisson Academy & international career opportunities
• Relocation support: 1 month free hotel accommodation if you are relocating from out of town
• Unique experience: One free night in your hotel incl. dinner & breakfast for you and one accompanying person within the first 6 months
• Awarded as an employer: 3rd place among the best employers in 2023 in the Travel & Leisure category (Forbes)

Does this sound like your next challenge?

Then apply now and become part of the Radisson Hotel Group! We look forward to hearing from you!