HR Specialist Payroll & Benefits

Randstad Italia is currently recruiting a HR Specialist Payroll and Benefits Service Delivery for a client operating in the oil & gas industry based in Florence.

The job holder will be responsible for the successful execution of one or more Payroll or Benefits processes.

Responsibilities:

• manage service delivery metrics and/or third-party supplier performance in relation to the assigned process;
• drive increased productivity and compliance through process improvements, standardization, and simplification within assigned area;
• foster a culture of customer service excellence and continuous process improvement by providing customer service and advise on complex questions/requests from employees, businesses and HR partners;
• maintain high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and BH policy requirements;
• develop effective relationships with stakeholders through strong interpersonal skills and proactive communication;
• continuously build and share area of expertise; keep current with internal and external updates and changes;
• provide ad-hoc operational support for assigned process;
• participate in internal, external payroll and benefits audits;
• preparation of year-end reporting & associated statistics.

Requirements:

• Bachelor’s degree from an accredited university in related area or a high school graduate/GED or equivalent with at least 4 years of relevant work experience;
• minimum 2 years prior professional work experience;
• strong written and verbal communication skills with fluency in local language and English;
• proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).