[rif. l347718] It specialist | sistemista | it system engineer - Roma

Techyon: Information Technology Recruitment Experts | Head Hunter

Techyon is the first Head Hunter specialising exclusively in the search and selection of senior professionals and managers in the Information Technology segment. Our Recruitment Engineers select the best IT profiles for prestigious consulting firms IT, banks, service companies, manufacturing groups, excellent start-ups and digital DNA company.

About the Company: for a a company in the luxury travel industry our Recruitment Engineer are looking for a IT Specialist

Core Responsibilities:

• Monitor and mantain onboard computer systems, including servers, workstations and peripherls;
• Diagnose and resolve technical issues promptly to minimize disruptions;
• collaborate with Accor Tech and external vendors for harware repairs and upgrades;
• Manage the onboard netwotrk infrastructure, ensuring stable connectivity for characters;
• Configure and troubleshoot routers, switches and access point
• Implement security protocols to safeguard sensistive data
• Provide tehcnical syupport to passangers and staff dor IT-related queries;
• Assist with setting up and configuring devices (laptops, tablets, smartphones) for onboard use;
• Conduct training sessions for staff on IT procedures and best pracices;
• Implement data security measures to protect passanger indormation and sensitive data;
• Regularly back up critical systems and data to prevent data loss;
• Ensure compliance with privacy regulations and industry standards;
• Install, update, and mantain software application uses onboard (property, management system, point of sales system, entertainment system, etc.)
• Trobleshoot software issues and coordinate with Accor Tech and vendors for software updates;
• Work closely with other departments (operations, food & beverage, engineering) to ensure smooth operations;
• Align IT Services with onboard services (entertainment, dining)
• Be prepared to address IT emergencies promptly
• Coordinate with relevant personnel to minimize distruptions

Must Have:

• A minimum of 2-4 years proven experience in IT support, preferably in a luxury hospitality or transportation setting;
• Familiarity with reservation systems, point-of-sale software, and onboard entertainment systems;
• Strong problem-solving skills and attention to detail;
• Excellent communication, problem-solving, decision-making abilities and customer service skills;
• Italian & English essential

Nice to have:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Third language

Location: Roma