Housekeeping Supervisor

apartmentArmani Hotel Milano placeMilano scheduleFull-time calendar_month21/09/24

Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for an Housekeeping Supervisor. We are looking for a candidate who has a passion for delivering great customer service and genuinely take care of our guest.

MAIN RESPONSIBILITIES

The Housekeeping Supervisor assists in planning organizing, directing and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of rooms, floors and pantries.

Have an overview of the daily Room Occupancy Forecast, Room Report on room and guest occupancies.
Ensure enough manpower to complete the required tasks for the day.
Check on the work done by Housekeeping outsourcers.
Ensure that all duties are carried out for the day.
Ensure that periodical cleaning programs are followed up and stick to schedule.
Ensure that your outsourcers are well trained in handling all tools & equipment used in the Housekeeping department.
Carry out any additional duties requested by management related to hotel operational activities
Be customer focused, always help guests and anticipate their needs QUALIFICATIONS AND EXPERTISE
Previous experience in similar and/or related fields in a 5* Hotel.
At least 1 year experience at same level.
Proficient in English language.
Proficient in Microsoft Office.
Required languages: Italian, English

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