Spa & Wellness Manager- Anantara Convento di Amalfi Grand Hotel
Job Description
Our prestigious luxury hotel is seeking an experienced and dynamic Spa & Wellness Manager with a deep passion for wellness and guest care. The ideal candidate, reporting to General Manager, will have a proven track record in managing spa operations and will be responsible for ensuring an exclusive and memorable experience for our guests while maintaining high standards of quality and service.
The key responsibilities for this position are:- Oversee the daily operations of the spa, including services, reservations, inventory, and equipment maintenance;
- Coordinate and train spa staff (therapists, receptionists, etc.) to deliver exceptional service in line with the hotel's standards;
- Develop innovative wellness programs, treatment packages, and seasonal promotions to attract and retain clientele;
- Monitor guest satisfaction, manage feedback, and implement corrective actions to enhance the customer experience;
- Supervise the spa budget, optimize costs, and maximize revenue while maintaining high quality standards;
- Collaborate with the marketing department to promote the spa through various channels, including social media, newsletters, and local partnerships;
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for guests and staff.
- 3-5 years of experience as a Spa Manager or in a similar role within luxury establishments;
- Strong leadership and team management skills with keen attention to detail;
- In-depth knowledge of spa treatments, beauty products, and wellness industry trends;
- Proficiency in marketing and sales to promote and grow the spa business;
- Budget management and financial operations skills;
- Excellent communication and interpersonal skills, with a natural inclination for hospitality and customer service;
- Ability to work under pressure, solve problems effectively, and make quick decisions;
- Professional-level proficiency in English (knowledge of additional foreign languages is a plus).
Benefits
Join the World of Anantara and Discover Our Exclusive Benefits
At Anantara, we don’t just offer a job; we create exciting career paths and intercultural opportunities across the globe. Being part of our team means enjoying unique benefits that will support you at every step of your professional journey:Global Travel with Exclusive Discounts: Special employee rates starting at just 36 euros at any of the nearly 400 Minor Hotels properties, with approximately 60,000 rooms in 26 countries. Plus, enjoy a 30% discount on food and beverage (F&B) services.
Friends & Family Program: Enable your friends and family to travel worldwide with discounts of up to 25%.Exclusive Discounts: Access special offers across a wide range of online stores and leisure activities through our dedicated employee benefits portal.
Training and Development: Enjoy professional growth opportunities through our dedicated programs on the "University" platform, featuring apps to improve your language skills and expand your expertise.
International Career Opportunities: Explore endless career possibilities within the Minor Hotels group.
Competitive Compensation: Tips included in your paycheck, along with a 13th and 14th-month salary and severance payment (TFR) upon the end of your contract.
Free Parking: Reserved spaces for motorbikes right in front of the hotel.
Free Meals: Access to an employee canteen during working hours.
Uniforms: Provision of uniforms for each employee and complimentary laundry services.
Inclusive Corporate Culture: A culture that values continuous feedback, active listening, and personal growth. In addition, we have an attention to information, each team member will always be aware of everything about the hotel.Celebrations and Recognition: Monthly awards for top talent, special events, team-building activities, and memorable celebrations to acknowledge and reward every team member’s contribution.
Join Anantara and experience a workplace that values your talent, rewards your dedication, and supports your professional growth.