Payment System Support Specialist (m/f/d)
YOUR RESPONSIBILITIES Handles Payment Terminal Support cases Remotely troubleshoots and fixes issues related to Payment Terminals Creates documentation for remote support colleagues for effective configuration and troubleshooting of payment systems Identifies bugs and reports them to SW development and suppliers Summarizes requirements to application development YOUR QUALIFICATIONS & SKILLS Completed technical training or similar Knowledge of network technology Experience in customer support in the payment industry Analytical thinking and customer orianted Good communication skills Fluent in English OUR COMMITMENT Innovative work environment in a young, dynamic team High-tech projects in the future-proof sector of e-mobility Opportunities for advancement in a growing company A wide range of further training opportunities Attractive bonus system and performance-related pay Additional company benefits WHY ALPITRONIC Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions.
With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA). WHAT MAKES WORKING FOR US SPECIAL We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product.We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!