Commis di Sala/Bar - Palazzo Cordusio Gran Melià - Meliá Hotels

Mission: Responsible for providing appropriate and courteous service. Complies at all times with quality standards and pays special attention to customer service, ensuring that food and beverages are presented correctly before being delivered to customers in order to ensure the satisfaction of guests and customers, and earn their recognition and preference for hotel services.

• Detailed knowledge of the menu and being able to articulate enthusiastically.
• Know the steps of service as outlined in the service manual.
• Make guests feel comfortable and enhance the guest experience.
• Inform guests of specials and menu changes.
• Anticipate guests’ needs and exceed their expectations.
• Supervise the clearing of tables and mise-en-place necessary for the next course.
• Monitor and observe guests' dining experience.
• Ensure guests are satisfied with the food and service.
• Respond promptly and courteously to any requests.

• Fluent in Italian and knowledge of English.
• Friendly, outgoing, and positive.
• Enjoy being part of a team.
• Previous experience in the same position in hotels of similar category.
• Excellent organizational skills and ability to find solutions.
• A genuine passion for customer service and a sparkling personality.
• Great communication skills, desire to develop and progress in your role.
• Flexibility and enthusiasm are key for this position.

=== Descrizione dell'azienda

At Meliá we are all Very Inspiring People, great professionals who make everyday life easier and more exceptional. From newcomers to veterans, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to creating your future wherever you wish.