Payroll Agent

Position Type Non-Management

The St. Regis Rome is casting for a Payroll Agent, reporting to the Multi-Property Director of HR. The role is in charge of tracking hours and wages of hotel employees, process new staff members and manage internal payroll software.

• Audit statistical, financial, accounting, auditing, or payroll reports and tables.
• Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
• Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
• Record, store, and/or analyze information using property software.

• Maintain, update, and create employee payroll records and files (e.g., new employees, transfers, previous error, retroactive increases, and sick pay).
• Secure and archive required payroll records for the appropriate length of time per state, federal, and company guidelines.
• Review, verify, and reconcile punches, hours worked, pay adjustments, and other pay-related information, and post information onto designated records.
• Back up transaction files and transmit to payroll system by time and date according to company procedures.
• Complete and input pay adjustments into the computer system.
• Process and/or issue employee paychecks and statements of earnings and deductions.
• Review payroll register from payroll system for accuracy.
• Compute employee wages and deductions and enter wages and deductions into payroll system.
• Handle inquiries and provide information to employees and managers/supervisors on payroll matters, tax issues, benefit plans, and collective bargaining agreement provisions.
• Complete batch adjustments to payroll.
• Adjust basic settings in time clock system (e.g., employee schedule, time clock restrictions) and correct punches.

• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

• Talk with and listen to other employees to effectively exchange information.
• Speak to guests and co-workers using clear, appropriate and professional language.
• Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

• Assist management in preparing payroll of hourly employees (e.g., ensure accuracy, adjustments, and distribution).

• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

• Fluent Italian and English
• Microsoft Office advanced level, CRM and payroll software
• Previous payroll experience in hospitality
• Understanding of luxury hospitality standards
• Reliability, Motivation, attention to details and integrity

And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

You’re welcomed here

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.

We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.