Borgo Pignano - Front Office Manager

Borgo Pignano, a 750 acre private estate hidden away in the hills and valleys of Tuscany whose ethos is a commitment to slow food, slow living and sustainable organic farming, is looking for an engaging and proactive FRONT OFFICE MANAGER from February to November 2025.

Main Responsabilities:

• Supervise all activities carried out by staff at the reception, guest service and switchboard
• Make a daily check on room assignments
• Up sell and cross sell all department in order to maximize sales
• Have control in the management of operating expenses
• Have a very detailed knowledge of all the service and activities available to guests
• Ensure that all guests are always cared for and treated in a extremely polite and courteous manner according to the standards dictated by the company
• Always have an answer for every question summited by guests and solve their problems efficiently
• Manage a working team and others departments to make sure that all objective of the company are met
• Maintain good working relations with other departments head
• Always be supportive to Room Division Manager

• 2/3 Years of experience in the same role at least
• Strong team player
• Great communications skills with key departments
• Strong leadership
• Eye for detail
• Passion for a service, discretion and courtesy
• Excellent grooming
• Proficient in English is required and knowledge of Italian and another language
• Respect for nature and for the values that the earth represents
• Owner car

Benefits: Accommodation, meals

Please send your CV with the consent to the processing of personal data, in accordance with Legislative Decree no. 2018/101 and the GDPR (EU Regulation 2016/679) regarding the protection of personal data